Media Release | September 15, 2015
Shoppers have probably noticed Christmas displays going up in stores already and are likely wondering: is it too soon?
Media Release | June 11, 2013
A new UBC study says retailers should consider admonishing queue jumpers and thoughtless store browsers to ease aggression between shoppers.
Media Release | May 27, 2013
New research from UBC’s Sauder School of Business reveals that giving a free bump in service can backfire if the perk is given randomly in front of others.