Global companies beware: Rude customer treatment depends on culture
A new UBC study reveals that North American service workers are more likely to sabotage rude customers, while Chinese react by disengaging from customer service altogether.
Mar 25, 2013
UBC housing plan to increase affordability and choice for faculty, staff and students
UBC has approved a comprehensive housing program designed to help more UBC faculty, staff and students live on its Vancouver campus. UBC will expand housing for its academic community and workforce on campus, becoming the only Lower Mainland employer to offer significant levels of restricted housing to employees, and one of the world’s first universities to offer non-profit housing to low-income staff.
Sep 26, 2012